Privacy Policy

Mountain Mist Honey respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order with us.

Information We Collect

When you interact with our website, we may collect personal information including:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment information
• Order history
• Website usage information through cookies and analytics tools

How We Use Your Information

We use your information to:

• Process and deliver orders
• Communicate regarding purchases or enquiries
• Provide customer support
• Improve our website and customer experience
• Send occasional updates, promotions, or marketing communications (you may unsubscribe at any time)
• Maintain website security and prevent fraud

Payment Security

Payments made through our website are processed securely through trusted third-party payment providers. We do not store full credit card details on our servers.

Cookies & Analytics

Our website may use cookies and analytics tools to improve website performance, understand visitor behaviour, and enhance the shopping experience.

You can disable cookies through your browser settings if preferred.

Third-Party Services

We may share limited information with trusted third parties necessary to operate our business, including:

• Payment providers
• Shipping carriers
• Website and analytics services
• Marketing platforms

These providers only receive information required to perform their services.

Marketing Communications

If you subscribe to our mailing list or provide your email address during checkout, we may send updates about new products, promotions, or special releases.

You may unsubscribe from marketing emails at any time using the unsubscribe link provided in our communications.

Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us directly.

Changes to This Policy

Mountain Mist Honey may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Contact

For privacy-related enquiries, please contact: