Refunds & Returns Policy

Due to the nature of food products, we are unable to accept returns for change of mind once items have been opened or consumed.

If your order arrives damaged, incorrect, or defective, please contact us within 7 days of delivwith your order number and photographs of the issue. We will gladly arrange a replacement, store credit, or refund where appropriate.

Unopened products may be eligible for return at our discretion. Return shipping costs may apply unless the item is faulty or incorrect.

We are committed to ensuring every customer receives products that reflect the quality and integrity of the Mountain Mist Honey brand.

For all customer support enquiries please use button below.