Terms & Conditions

Terms & Conditions

Welcome to Mountain Mist Honey. By accessing or using our website, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

General

These Terms & Conditions govern the use of the Mountain Mist Honey website and all purchases made through our online store.

We reserve the right to update or modify these terms at any time without prior notice.

Products & Availability

All products are subject to availability.

As many of our honey products are crafted in small batches using natural ingredients, slight variations in colour, texture, and appearance may occur and are considered part of the authentic nature of the product.

We reserve the right to discontinue products or adjust pricing at any time.

Pricing

All prices displayed on our website are in Australian Dollars (AUD) unless otherwise stated.

Prices are subject to change without notice.

Shipping costs are calculated separately during checkout where applicable.

Orders

By placing an order through our website, you confirm that all information provided is accurate and complete.

Mountain Mist Honey reserves the right to refuse, cancel, or limit orders at our discretion, including where pricing errors or suspected fraudulent activity occur.

Shipping & Delivery

We aim to dispatch orders promptly; however, delivery timeframes are estimates only and may vary depending on shipping providers and location.

Mountain Mist Honey is not responsible for delays caused by postal services, courier providers, weather events, or circumstances beyond our control.

Please refer to our Shipping Policy for further information.

Returns & Refunds

Due to the nature of food products, we generally do not accept returns for change of mind.

If your order arrives damaged, incorrect, or defective, please contact us within 7 days of delivery so we can assist appropriately.

Please refer to our Returns & Refunds Policy for full details.

Intellectual Property

All content on this website, including images, logos, branding, product names, graphics, text, and design elements, remains the property of Mountain Mist Honey unless otherwise stated.

Content may not be copied, reproduced, or used without written permission.

Product Information

We make every effort to ensure product descriptions, images, and pricing are accurate. However, occasional errors may occur.

Product images are intended as a guide only and natural variations may occur between batches.

Limitation of Liability

To the maximum extent permitted by law, Mountain Mist Honey shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Nothing in these Terms & Conditions excludes rights available under Australian Consumer Law.

Privacy

Your use of this website is also governed by our Privacy Policy.

Contact

For any enquiries regarding these Terms & Conditions, please contact: